These things are so bad for digital currencies. Everyone wants trust able gateway for what he earns. When these things happens then it hurts the users of digital currencies and people can not trust them again. They should have to define a policy to return user loss for the sake of trust.
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Exactly! I want a defined policy if their is error on their end. If they have problems with their system, we are not liable. They make a fortune off us in fee's anyways.
It does hurt our industry as a whole, and it makes us all look bad. We came here for radical transparency and privacy. That's why we all got into this industry. Yet some of these exchanges are giving us a bad name as a community!