I don't think cold shoulder really counts. People have natural emotional swings. You want to be in the lookout for extreme swings and just really nasty altercations (verbal counts too, yes. Really hurtful insults). At least, that's how I am interpreting this.
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Still cold shoulder affects the other person emotionally. I promised to mysef to be nicer to him.
I agree definitely! That information I missed out thanks Evan!