Think it IS good to create an FAQ . I've done this in my business. Providing checklists and procedures for an employee filling in is useful, too.
I Looked over your FAQ - and 1 thing I thought of - do u routinely include your #Discounts in the FAQ ? Or just a link to that page which features the specials? (Perhaps an inauspicious LINK at the very bottom)
And when u said, " Holy moly, humans need a lot of crap".. well, I chuckled to myself. It's so laughable, and SO true, that americans seem to 'REQUIRE' a lot of stuff -- even when on #vacation & supposedly relaxing !
I've been able to innovate sometimes when camping out (like, when I'm camping I don't consider 'glamping' - I keep stuff simple).
Some americans should reduce their overall possessions, and K.I.S.S. ! The women who seem to need like a curling iron (& makeup ) to go camping .. Sheesh!