Sort:  

Unfortunately, I'm not sure if its Ford to blame or specifically our dealership, We purchased to vehicles (A 2016 Ford Fiesta ST and a 2016 Ford ranger 3.2L Auto) Both gave us incredible amounts of issues and the service times took weeks.

Thats a real shame, I suspect it was a dealer issue.
All cars can have their issues, its just how the dealer manages them and you when a problem arises.
Ive generally found Fords to be really reliable, but thats just my experience.