Some content producers are so busy making content, they just don't have time to interact much with their followers/commenters. Add on top of that family/social engagements and other life problems, and the time for commenting on Steemit is almost non-existent.
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So it doesn't matter at all to reply to comments. I should just not bother either then :P I could be doing other things instead of replying to comments for sure. But I see it as obligation to the supporters to give them the courtesy or replying to their comments, rather than ignore them.