Yes, in French it's "Les agent" the pluralization is in the article "les".
Since the term is borrowed from the French, we use "agent".
(sound= 'ajjent')
I like the sound of the French wording better myself, it just sounds nice ;)
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Edit - Incorrect, it's "les agents" - so that's confusing.
@v4vapid I need to talk to you please. Urgent.
It's French. It will be confusing.
English is definitely a messy language, but not unique in that respect.