And the thing is that a lot of people aren't interested in taking responsibility
I used to tell people that complained about the leadership in my last job that; "I've seen the bosses job, and I don't want it."
What irks me is the people that will sit around and complain about the leadership, but then will not step up to try and lead themselves. Many forget you do not have to be in a position of authority to be a leader in an organization and look to the boss for that leadership. Often times they just need to look within.
Too much paperwork...
If they aren't willing to lead, they have to commit themselves to follow.
I wrote a post several years ago (can't find it) called "the microwave conundrum" about how people in an office couldn't learn to use a new microwave in the lunch room, and wanted instructions on the intranet - the same people would have bought it for home and used it, without ever reading the book. Offices are filled with toddlers, because they aren't willing to think for themselves on even the slightest challenge.