Hi @galenkp, of course I have had experiences with difficult people, too many, I think. The advice you have given is very timely, I think it is basic. I would add a nuance that I think is implicit in the text, we don't have to take these situations personally, which can be difficult.
I think that sometimes we forget that difficult people are also trained people. That the situation they make us live through, they have already lived through hundreds or thousands of times before and that they have learned many effective strategies, discarded the less effective ones and refined those that are useful to them for their purposes.
That's a very good point, people take things so personally these days, probably due to the feeling of entitlement. It's best to stick with the facts, stay on track and not allow oneself to become emotionally entangled.
Your last point is also very relevant as I sort of alluded to in the post. Difficult people aren't bad people per se, sometimes it's their job function to be difficult, or make it difficult for others during negotiations. Trump with Zelensky the other day for instance.
Thank you. By the way, the example of Trump and Zelensky is very good.
I hope you have a great Wednesday.
Yep, people call Trump out as an idiot but he is very far from that; he says dumb things sometimes, but he's no idiot.