Ok, so now I am really feeling the pressure given that it's that easy...
On engagement:
- I have to make a plan to come back and listen. It's a long story, but I don't like ear buds or ear phones and it's 5.30 am and there's a sleeping person next to me. Sometimes I don't make it so no comment
- it's not so easy to go back and read again and pull out and paste Sometimes that resonates for a comment
Just my tuppence worth!