Good evening, @merit.ahama. You sometimes think you are not very demanding as a customer in terms of the attention you receive, but all it takes is one gesture that displeases you to refuse the store.
I once accompanied a sister to buy a new card for her phone. We entered the store, said hello, no response, and went to the only salesperson there. The young man was engrossed in his phone and without looking up said: “Tell me!
The customer did not answer and waited until the boy, a bit jaded, looked up and said impatiently: Yes, tell me, what do you want!
She looked him in the eyes and replied: Thank you for your bad attention, turned around and we left the store.
At that moment, I thought, two rude people met, but beyond my appreciation, the truth is that the young man lost a potential customer because of his lack of good attention.
Buenas noches, @merit.ahama. Uno a veces cree que no es muy exigente como cliente en cuanto a la atención que recibe, pero basta un gesto que te desagrade para rechazar la tienda.
En una oportunidad acompañé a una hermana a comprar una nueva tarjeta para su teléfono. Entramos a la tienda, saludamos, no hubo respuestas y nos dirigimos al único vendedor que había. El joven estaba ensimismado en su teléfono y sin levantar la vista dijo: ¡dígame!
La clienta no respondió y espero hasta que el muchacho, un poco hastiado, levantó la vista y dijo impacientemente: ¡Si dígame, qué quiere!
Ella lo miró a los ojos y le respondió: Gracias por tu mala atención, dio la vuelta y salimos de la tienda.
En ese momento, pensé, dos groseros se encontraron, pero más allá de mi apreciación, lo cierto es que el joven perdió a un posible cliente por su falta de buena atención.
That's a good example of bad customer service and yeah, sometimes the customer have the patient role to play too.
The salesperson may have been having a bad day before you and your sis walked in but that may have not been the case, we never can tell. He shouldn't have let his feelings or attitude lose a customer no matter what, too bad.