If you continue to treat your customers this way, I assure you very soon you would have to rent a hall or stadium to contain your customers. One thing I understand with customers is that they want to be treated with respect and honor. Though some people are naturally mannerless and don't regard others as anything but as a vendor one needs to learn how to deal with them..
That client of yours was right to some extent, you should have informed her before taking that step but what made the drama beautiful was that you accepted your mistake. Most vendors fight their customers not because of anything but because both of them wants to claim rights. Two Lions can not leave on thesame Mountain na. All we need both as vendors and as customers is understanding.
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Heheheh, prevention is better than cure abi? 😂. One needs to apply wisdom in business. Business no be for people wey dey ego.
You're welcome boss 🥰