If the Hive never left your wallet then the transaction didn't reach the chain and would not have been processed by HSBI either. (I don't see any recent transaction in your Hive wallet).
The 5 that @doppley already has are from @freewritehouse, two from September and three from a week ago.
Thank you. I am having difficulty making the transaction then. I'll try again.
How did you see his history?
I'm the program founder, and I have access to the internal transaction database. (:
Well then, I asked the right person! good to know! I'm going to try again now.
Allright.The 5 hive have left my account now, haven't shown up as hbi to me yet though. Fingers crossed!
Enrollments are processed every 144 minutes (2.4 hours)
Ohh! I guess that's it then. Thanks @josephsavage. Perhaps, you might wanna consider leaving a link to a post stating how this is done so we don't have to bother you so much next time :)
It's all in the FAQ, which is linked from the account profile pages.