People work accordingly in the manner and way in which they are supposed to. There are many sections, and each has its functions, which they do.
Mr. Edward works in the audit department in the university, and a student who knew him met him as he needed help in the academic affair for the processing of his results. The processing has been taking quite a long period of time, and he needed it because he wanted to use it to further his studies.
He already has gotten admission, and without his results, he won't be able to further it, and the admissions can be denied.
He was already getting frustrated and needed help with it in any way.
Meeting Mr. Edward was one way, but he still told him that it was not in his jurisdiction to help, but at least he offered to help, and his happiness knew no bounds.
They were colleagues still working in the same building, and they can still reach out to help others. The student was happy that he met Mr. Edward, more so for offering him a helping hand.
We keep hoping for the best. 🙏
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Positivity is Our Watchword