RE: Future of Tips + Tips have no fee

[iliyan90]

Hey there @peakd team!
A friend of mine got his account exposed somehow and they changed his password.
He has registered under my referral link from Peakd.
What is the procedure for recovering the account?
Thanks in advance!

Comments

[asgarth]

Hey, thanks for reaching out. The account has been created using hiveonboard.com?

[iliyan90]

Yes ☑️

[asgarth]

Can you share the account name? If it was created on hiveonboard maybe @roomservice can help you.

[iliyan90]

How can I get in touch with him?
Isn't better if we go over that in discord or something else?

[asgarth]

Yep, feel free to join our Discord server :)

[iliyan90]

Can you send me a link?
Thanks in advance!

[asgarth]

Oh sorry ...I thought was at the bottom of the post: https://discord.gg/Fy3bca5

[roomservice]

Hiveonboard doesn't offer account recovery but I'am here to help.

First of all you we have to find out which account may create the recovery acccount.

After this this tool will become really handy:
https://reazuliqbal.com/HiveAccountRecovery/recover-account.html

[iliyan90]

So what's requireded from me and my friend now?

[roomservice]

1. Check your friend's recovery account
   Link: http://hiveblocks.com/@ENTER-FRIENDS-NAME-HERE
   
2. Check if you can reach out to the owner of the recovery account and if he/she is willing to help your friend recovering his/her account.
3. Double-Check if your friend has access to his/her most recent master password, which worked before the account was hacked.
4. Ask your friend to do Step 1 here:
   https://reazuliqbal.com/HiveAccountRecovery/recover-account.html
5. Ask your friend to send the new Public Owner Key to the person who has access to the recovery account and ask this person to do request recovery here: https://reazuliqbal.com/HiveAccountRecovery/request-recovery.html
6. Ask your friend to do Step 3 here:
   https://reazuliqbal.com/HiveAccountRecovery/recover-account.html
7. If all steps before were successful the account is now recovered.