Exactly. That is something I learned early on and have been forever grateful for. You can learn so much about people by just listening to them. (as your person up there demonstrated)
There is nothing wrong with just observing, no agenda... As you said, you learn a lot and I am more at ease learning about the person, and the business, if that is what I am there for.
It really is an important little tidbit to learn.
Thanks again!
There's a time for talk and a time to listen, the ears to mouth ratio is a good guideline to flow and one certainly learns more by listening than talking.
Imagine two people in a social setting trying to build a relationship. A fellow that talks about himself incessantly rather than prompting the lady to open up about herself is a recipe for disconnection. Listening, prompting her to speak more and showing genuine interest in those words is going to win the day. Men tend not to be good listeners by nature, it's a learned skill.
We should all be listening to hear not listening to respond (forming responses in our heads while the other is still talking.) It makes for poor communication.
I'm no expert in communication, but have done it for a job for over 25 years so learned a few things. I'm certainly no smooth operator with the ladies either, but I know a few things. You know? Listening is powerful.