'User-centric tech is the secret sauce for next-level travel'
Trip.com Group's Boon Sian Chai, managing director and vice president, international markets, shares his take on user-centric innovations.
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'User-centric tech is the secret sauce for next-level travel'
Trip.com Group's Boon Sian Chai, managing director and vice president, international markets, shares his take on user-centric innovations.
Without a doubt. That is where we are looking with all this AI.
The key is going to be rolling out services. As that happens, the location, ie. platform, that people are on becomes important.