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The victim, a young woman, suffered first and second-degree burns but has since received medical treatment and has been discharged from the hospital. The device in question was a Moto E32, which the consumer had purchased approximately a year prior to the incident. Motorola has publicly stated that they are in touch with the affected consumer to investigate the circumstances surrounding the incident and to conduct a technical analysis of the phone, which is crucial for identifying the root cause of the explosion. The company emphasized that ensuring consumer safety is their highest priority and that all their products undergo rigorous testing before being released to the market.