Part 6/7:
An exhaustive investigation revealed that poor crew resource management was a leading factor in the disaster. Gulf Air did not have an adequate CRM training program, nor did it enforce standard operating procedures, leading to a toxic safety culture and poor decision-making among pilots. The crash wasn’t a random incident but a predictable disaster waiting to happen.
Reforms and Lessons Learned
In the wake of the accident, Gulf Air reevaluated and overhauled its training and safety protocols. They implemented mandatory crew resource management programs, instituted a probationary period for new captains, and established a comprehensive approach to safety reporting.