I own a small e-commerce microbusiness, and your post has made me realise something. We've been struggling for a while, trying to maintain agility (and not doing very well at it).
But I've realised that there is something going on; as a small business with limited resources, we are being hit with a huge amount of bureaucracy, and all of it is from external sources. In particular, large companies like Amazon, eBay, Royal Mail, banks etc are pushing endless new requirements on us which often take huge effort to implement.
The "lightbulb" moment which your post has inspired is that in fact, this is deliberate policy by the large companies; by burying their smaller "partners" in constant change, it prevents those smaller businesses growing to become competitors.
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You get the picture, really. It's a constant tactic that they use to shift out potential competitors, internally they don't fully implement this new requirements but they make it a must for their partners and businesses that partly rely on them.
A good way to go about it is to be steps ahead of them and try predicting there next moves. However with limited resources you really can't compete or do much when it comes to the big players.
Thanks for sharing, glad my post bring about the 'lightbulb' moment.
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