In today's guide, we will explore the process of recording payments from customers using the Stable Secretary platform. This tutorial is designed for users who want a straightforward approach to managing payments for their invoices effectively.
Navigating to the Financials Dashboard
To begin the payment process, it is recommended to start at the financials dashboard. Here, users can access details about their invoices and overall financial status. Alternatively, you can access the payment option directly by clicking the add button and selecting payment from the menu.
Assuming you are on the financials dashboard, find the invoice you need to process. For example, if a customer named Phoebe has given you a check for a service, you can navigate to her invoice to record the payment.
If Phoebe has paid the full amount, simply select the invoice and click record payment. This allows you to input the payment details, such as the date and any notes important for your records, like "check number 57."
Partial Payments
In some cases, a customer may only make a partial payment. To record this, you would choose the option for a partial payment and click apply payment, which takes you to the received payment form. Here, you will ensure Phoebe's account is selected, and the payment date defaults to today.
Next, enter how much she paid—in this case, let’s say it was $22,000 via Venmo. It's essential to decide on how to apply this payment against the invoices. Typically, the system will auto apply payments to final invoices, but if you need to allocate the funds differently, opt for custom apply. This lets you specify which invoice gets the funds.
Applying Payments to Invoices
Once you switch to custom apply, you can easily allocate the $22,000 payment to the desired invoices. If you have an older invoice that needs to be addressed, such as one that is uncollectable, this is the right moment to make that adjustment. Simply mark that old invoice as uncollectable, which helps in managing your accounts without including outdated records.
After addressing the older invoice, should you receive further payment from Phoebe, for instance, a check for the remaining balance, you will perform another payment record. Again, specify the invoice and enter the necessary details, defaulting to full payment if applicable.
This completed invoice will show as fully paid on the system, thereby ensuring that your financials remain up to date and accurate.
Alternative Payment Methods
Lastly, it’s worth mentioning that payments can also be processed through different methods, such as credit card transactions, giving users flexibility in how they receive funds.
With this guide, Stable Secretary users can efficiently manage and record customer payments, ensuring clear financial tracking and effective customer relationship management. The platform's user-friendly interface and customizable options make handling invoices and payments straightforward, saving time and reducing administrative burden.
Part 1/5:
Managing Customer Payments with Stable Secretary
In today's guide, we will explore the process of recording payments from customers using the Stable Secretary platform. This tutorial is designed for users who want a straightforward approach to managing payments for their invoices effectively.
Navigating to the Financials Dashboard
To begin the payment process, it is recommended to start at the financials dashboard. Here, users can access details about their invoices and overall financial status. Alternatively, you can access the payment option directly by clicking the add button and selecting payment from the menu.
Recording a Payment
Part 2/5:
Assuming you are on the financials dashboard, find the invoice you need to process. For example, if a customer named Phoebe has given you a check for a service, you can navigate to her invoice to record the payment.
If Phoebe has paid the full amount, simply select the invoice and click record payment. This allows you to input the payment details, such as the date and any notes important for your records, like "check number 57."
Partial Payments
In some cases, a customer may only make a partial payment. To record this, you would choose the option for a partial payment and click apply payment, which takes you to the received payment form. Here, you will ensure Phoebe's account is selected, and the payment date defaults to today.
Part 3/5:
Next, enter how much she paid—in this case, let’s say it was $22,000 via Venmo. It's essential to decide on how to apply this payment against the invoices. Typically, the system will auto apply payments to final invoices, but if you need to allocate the funds differently, opt for custom apply. This lets you specify which invoice gets the funds.
Applying Payments to Invoices
Once you switch to custom apply, you can easily allocate the $22,000 payment to the desired invoices. If you have an older invoice that needs to be addressed, such as one that is uncollectable, this is the right moment to make that adjustment. Simply mark that old invoice as uncollectable, which helps in managing your accounts without including outdated records.
Finalizing Payments
Part 4/5:
After addressing the older invoice, should you receive further payment from Phoebe, for instance, a check for the remaining balance, you will perform another payment record. Again, specify the invoice and enter the necessary details, defaulting to full payment if applicable.
This completed invoice will show as fully paid on the system, thereby ensuring that your financials remain up to date and accurate.
Alternative Payment Methods
Lastly, it’s worth mentioning that payments can also be processed through different methods, such as credit card transactions, giving users flexibility in how they receive funds.
Part 5/5:
With this guide, Stable Secretary users can efficiently manage and record customer payments, ensuring clear financial tracking and effective customer relationship management. The platform's user-friendly interface and customizable options make handling invoices and payments straightforward, saving time and reducing administrative burden.