I hope so too. Their are providing crazy bandwidth option as compared to current services we have. I live in a city so we have enough options already. But this would also serve as a great alternative to current ISPs.
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My bandwidth is actually not that bad for the price, but the customer service is just horrible. I dread every moment that I have to actually contact them about something.
Some years ago I had to change my phone number and they started billing me for my new number but continued to bill me for the old one. That took me a few months to solve due to their incompetence.
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That's a shame man. Such things have happened to me as well. Poor service is such a turn-off.
I am willing to pay extra if I get good service.
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Yea, me too
That's a key thing that unfortunately a lot of companies ignore. A lot of people will opt for a better service, even if the product is slightly worse or less cost-efficient than the competition.
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By spending a little extra they can provide top class services and make their customers happy. They will happily pay more for it.
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