This is totally useless for people who are not familiar with wrapping, sending, burning, staking etc.
So much of the basics are taken for granted. It's taken me over an hour just to find where my CUB is, for example. It's been so long since I did anything with it. And now I'm there it says my CUB is staked. I have no idea how to unstake or if I even need to.
As @dbooster said above "Assume your reader knows nothing".
My CUB is worth <$6 although I have >1,682. I can't remember if I have polycub or not. Probably best to just write it off at this point.
You got onto the platform and used DeFi
This is crypto, most other platforms wouldn't hand hold or even write a guide in the slightest.
We've written guides and recorded videos of all this stuff. We also have a tech support system in discord
Getting frustrated with us isn't going to be a good way to accomplish anything. I get that a lot of people here don't have experience with crypto but it seems most don't even want to spend the basic patience for 15 mins of research to properly figure this stuff out and follow guides.
We're doing our best, but can't make hundreds of people happy simultaneously