You got onto the platform and used DeFi
This is crypto, most other platforms wouldn't hand hold or even write a guide in the slightest.
We've written guides and recorded videos of all this stuff. We also have a tech support system in discord
Getting frustrated with us isn't going to be a good way to accomplish anything. I get that a lot of people here don't have experience with crypto but it seems most don't even want to spend the basic patience for 15 mins of research to properly figure this stuff out and follow guides.
We're doing our best, but can't make hundreds of people happy simultaneously