did you open a tech support ticket? We have not received any tickets from you
I don’t reply to DMs. We have a tech support team to handle this
I’m looking into it now for you
In the future pls use the ticket system in discord
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No I didn't open a ticket, I didn't even know that was how to get help, thank you for mentioning that now.
I did made a complaint and no one told me what to do, I was only told that you are the one that can help me.
I will do well to use the ticket next time, thank you for the response.