This post was made to compliment @scaredycatguide's blogpost regarding onboarding new members to LeoFinance.
Last week, I made a post in the spur of the moment
complaining about the fact that I crippled my account after transferring all of my 0.001 HIVE out of it. For approximately two weeks, I've decided to intensively push and shove this platform, under another alias, to its limits; created articles, pleasantly interacted with several members, transferred back and forth dozen of LEO and thousands of HIVE in-between staking and making use of the integrated trading platform, LeoFinance, and many other unrelated wallets. Suffice to say, it putting it that way made it sound like a good experience and definitely a great first impression. But the reality is much different.
I was almost on the verge of quitting more times than I can count, for the primary fact that whoever was in charge of LeoPedia has made more slides and strides in providing an adequate knowledge and troubleshooting base. Insofar, it does not document issues and potentially confusing events that a newbie will most likely come across that warrants a question mark hovering over their head (Why did I receive half of what I was supposed to earn? I didn't know I needed that HIVE until too late, what do I do? What are those reputation points for? How do I increase them? Etc...). As it stands, the only way of getting support for any of these questions seems to be using their Discord server, which seems very unprofessional and sloppy, and oftentimes you won't even get an answer back, given that providing help is a charity and completely voluntary.
The blogpost statistics, or whatever semblance of it exists, leaves MUCH MORE to be desired.Simmply having the likes and dislikes tallied in front of you is not enough when compared to the other tiny rivals in the rader, such as Publish0x. You will find that they offer sophisticated tools and statistics to each individual blogpost, detailing the views and LEO earned and gained neatly configured into a graph over any select period of time in its own dedicated statistics page. This is of utmost vitality to any blogging platform, as this seemingly trivial feature will be able to give us insight into whether a subject matter interests the public, alongside upvotes and downvotes.
Another area of interest to take into thought, is the streamlining of searching for articles. As it stands, the only way I assume you can search for articles is indirectly through the use of Google. Which is vastly inaccurate and, more often than not, will not turn up the results you want to see. A dedicated, native search bar is definitely in order to allow the search of topics readers might be interested in.
Conclusion
In closing, I fully anticipate my reputation points, though their inner working still mystify me, will tank in response to calling a spade for what it is-- a spade. But that is the truth of the matter, and acknowledging the hurdles newbies will probably face is the first step. The weakest point to improve upon and to solidify our retention of newbies is the strengthening of the LeoPedia section, the implementation of a dedicated statistics page as well as a search bar.
This is not to be contoured as me disliking LeoFinance. It's quite the opposite, really. I'm absolutely grateful to one of @trumpman's posts for leading me into this beautiful rabbit hole of a platform, and for presenting me an earning opportunity that is lucrative enough to keep me pulled. Above all, I'm absolutely ecstatic to get familiarized with the community!
Posted Using LeoFinance Beta
It seems you have a problem with some of the underlying features of Hive in general which is not easy to get a handle on. It is a complex system when you are new. There is no question about it.
Sadly, this is 100% true and should be something that is addressed. Instead, of being a help center it is a place for people to bullshit all day long it seems.
Posted Using LeoFinance Beta
Absolutely, I agree with you. Which is why I made a point of strengthening LeoPedia, a place you expect your questions to be answered adequately does not even provide basic troubleshooting knowledge or vital information, such as the fact you have to keep the HIVE the platform gives you in order to make posts and comments.
Couldn't have said it better myself.
Posted Using LeoFinance Beta
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