It seems you have a problem with some of the underlying features of Hive in general which is not easy to get a handle on. It is a complex system when you are new. There is no question about it.
As it stands, the only way of getting support for any of these questions seems to be using their Discord server, which seems very unprofessional and sloppy, and oftentimes you won't even get an answer back, given that providing help is a charity and completely voluntary.
Sadly, this is 100% true and should be something that is addressed. Instead, of being a help center it is a place for people to bullshit all day long it seems.
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Absolutely, I agree with you. Which is why I made a point of strengthening LeoPedia, a place you expect your questions to be answered adequately does not even provide basic troubleshooting knowledge or vital information, such as the fact you have to keep the HIVE the platform gives you in order to make posts and comments.
Couldn't have said it better myself.
Posted Using LeoFinance Beta