This is really what happened when you put your money in a wallet where you are not hodling your keys. This is the first thing I learned when I first enter in crypto verse "not your keys, not your coins." Yes you can do a lot on that kind of wallet but the risk is too high. Resolving this issue might be a bit hard and may take a long time. I just hope those money that they are hodling will be given to the right owner soon. For sure a lot of celsius users is already frustrated with their - you know, lot of sh*t.
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It will take a long time to refund customers. They went and got leveraged when Bitcoin was high. Now they're suffering for it