The FTC also said that DoNotPay's service that purportedly checked a small business website for federal and state violations, using only a customer's email address, was not effective in detecting those potentially costly violations.
DoNotPay, which did not admit wrongdoing, agreed to settle the FTC's charges by paying $193,000 and giving consumers who subscribed to its service from 2021 through 2023 a notice that warns them about the limitations of the service's law-related features.