Oh no that first story is just awkward 🤦Your second story is also strange in its own way. I don't know what the protection cover looks like but is it something that could have somehow gotten tossed in with the laundry or something?
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The cover is a layer of fabric that sits on top of the metal plate on the turntable. It looks exactly like that shown on the box and it doesn't move unless you remove it which is why it shouldn't disappear by itself. And its not flimsy either so won't fly away with a gust big wind. It's just mind boggoling