In these cases I remind myself that I will not let an inanimate object get the better of me.
Ahh computer issues, I have had trouble here and there navigating a software but I realized that it just takes getting used too as well as practice and heaps of patience.
"don't feed the trolls."
You summed it up very nicely. This is what I remind myself. Trolling has come along a far way now. We shall keep our shields up