Oh my gosh, @litguru, thank you for feeling my pain! I actually find the whole thing as amusing as it is annoying. But writing this made me realize that I am absolutely done with these businesses. In no other retail situation do I find people this cold and rude, and end up feeling like I was treated like something diseased and unworthy. It really is a wonder that they thrive! And I am not alone. The online reviews are a mix of good experiences — and very very bad.
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It's surprising they're still in business given the mixed reviews. The demand for their types of products must be high. Go figure. :)
Yes, you're exactly right! Women are constantly refreshing their wardrobes for different seasons, events, and activities — from professional to casual to out on the town. It's very expensive. So these shops capitalize on the resale opportunity. On the upside, it's possible to find fashionable wear (even top brands) at a fraction of the price of new.