It is easy for people who knows about blockchain tech to use the platform without finding it much difficult. I remembers @tykee gave me a little explanation when he invited me about 2 and half years ago, and I got the whole thing at a glance. It has not been easy getting a blockchain novice to understand how to go about posting and staying on the platform. I just created an account for @tacha-walker and she's yet to post her intro.
I so much agree that supporting and giving new users your time would help them stay and probably be independent at some point.
You said all @ckole. Learning is process and it will take a while for new users to get the full scope.