One must have butter on one's toast. I'm still not over it although at some stage I'll build a bridge and get across. Lol.
I'd say that customer service around the world is declining, it's not localised. A shame really.
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Seriously the rate in which customers services is declining is quite alarming. Well, maybe they are not paid well. Because if the receive a good payment, I didn't think they will joke with their work