Love this! Emotional intelligence is highly underrepresented in a lot of low paying jobs, which is such a shame! Employees don't get paid enough to deal with emotionally frustrated customers who can't even grasp how much they hurt others.
Emotional intelligence makes handling difficult customers that much easier and can make a crappy job a little more tolerable.
It also makes it easier to get to know people you've had a hard time relating to. Empathy can give you an edge in your professional career by not coming across as a faker when it comes to impressing your peers!