Usually they take about 1 month to review all the requests, but you will need to submit some of the documents to the nearest office. When you bring the documents, you will receive a message after 7 days that you have not submitted the documents. Someone in the office lost them, so you have to bring them down again. I've brought the same documents 9 times and I did not want to go there anymore.
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9 times? wtf.. talk about not giving a crap about people's files.