Hello,
Since you are an onboarder who knows this user personally and vouches for this account, could you please ask the user to make the Instagram account public so we can verify it?
Then it can be set back to private once we verify that that Instagram account belongs to a human with a real lifestyle activity.
Hello, I'll pass that on to her, thanks for understanding. See you soon.
The failure to verify that account may end up in both accounts being blacklisted.
OK, I spoke to her again on whatsapp, as her insta profile is private, she said that needs to remove people's requests, because if she just opens her profile, its ends up accepting all the contacts who have requested to follow her.
Please understand that this is someone I met on web2, it's complicated at this first moment to charge them to do this and that on their social networks, so please, I'm just asking for patience that I'm asking her to open her insta so we can confirm her identity. Thank you.
Ok, thanks a lot.