People make so much of a fuss about the words we use and the politically correct language to use and so on. I think all that is crap. Words by themselves mean very little. What is more important is the context that the words are used in. That goes for even swear and curse words. Thanks for the interesting and thought provoking post @tarazkp.
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Context is very important. No one gets upset by the words themselves, it is the meaning they have applied to them and even 'benign' words can have large emotional effects on different people. In my opinion, it is up to the individual to take care of their own emotion responses, not the speaker.