So, how did you handle it? Did you inform him of his deficiency and the need for him to develop certain aspects and skills or you want him to learn it the hard way? And in a situation like this, what informs your decision?
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He hasn't got the result so I didn't push otherwise he may feel silly for trying. The hard way will arrive and we will dissect it then. But, we talked at length about the value in spending time developing relationships and various ways to do so.
For each client, the approach is different as some people react well to criticism, some poorly. For this particular person, being too forward will make him withdraw so I take a less direct approach.
I wish my voting power means anything.... thank you very much. Its like am taking a management class already.