He hasn't got the result so I didn't push otherwise he may feel silly for trying. The hard way will arrive and we will dissect it then. But, we talked at length about the value in spending time developing relationships and various ways to do so.
For each client, the approach is different as some people react well to criticism, some poorly. For this particular person, being too forward will make him withdraw so I take a less direct approach.
I wish my voting power means anything.... thank you very much. Its like am taking a management class already.