I just got a reply - even after shaming them in this post - I mean posting the guy's name here too...
They are now saying that my account was disabled so they are working to enable it, THEN they will be able to start tracking things down for me (after I spent days digging in five-month-old blockchain goo
- Why is it disabled? Probabably because they failed to put a human on it for five months. I had sucked all my money out and dissed them all over steemit, twitter, gab and a few other places.
Here...
Thank you for contacting us and sorry for the late reply
Unfortunately that wallet had to be disabled because it was unable to synchronize properly with the network, rest asure we are working hard to bring it back online as soon as possible. Once maintenance is done we can continue the recovery process we appreciate your patience on this and sorry for the inconvenience.
Sincerely,
Poloniex Support Team