I also thought about that. I left the memo field blank because I don't need a memo.
It would require one simple if-statement in their code to accommodate this or to require that you enter something in the memo field. Anyway I am not going to test that for them, I just want my money.
Did you ever get any STEEM from Genesis?
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"Did you ever get any STEEM from Genesis?"
No, but I only use the Steem option when its price is particularly low when compared to its normal value against Eth. Because I only have a 3Mhz account I don't yet have enough Steem to transfer.
I have heard of other people having problems though.
I have put the Memo since the beginning, but it didn't help to solve the payments problem. I still not receiving any Steem. Some days ago I changed too ETH.