Great article @ejemai.
Trolls are everywhere and before now, it was easy to identify them because they label themselves boldly and with some levels of sad joy. Today, trolls are everywhere on the internet and even on Steemit and they tend to make others miserable.
Some trolls are actually a way to know we have some issues to still fix on steemit. Imagine if there are no troll nor spam, we would be relaxed and not pay attention to those areas. However, steemit is meant to be enjoyed by all. Lets do that collectively.