I'm sorry it took you this long to realize that discord sucks. :P I've never really liked it for chat. I don't know what it is, but something about the style makes it so that often people don't even reply to me.
Of course, I'm not ragging on your community, just the platform. You could easily switch your community to another piece of software if you wanted to, or needed to.
Better late than never hey @geekpowered LOL - ag, I don't have any issues with the platform itself and wouldn't worry to "move" (its so much unnecessary PT) - but the people within the various servers could all do with a little etiquette grooming lol ;)