You are totally right my friend. There is so much to say about it.
I was only scratching the surface to make the post not too long. One important thing is to get to know your followers. It's like if you are selling a product why are your customers buying your product? It's because of the design, the taste, the price or just because of the brand? If you get to know the needs of your followers the better you can deliver them. But for that you need to interact with them, getting them in a dialogue with you and this process takes a lot of time and effort.
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