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Oh good!

Yeah, I've had some issues here and there but the transaction has always gone through. Typically it's just some minor issue that can be solved in a jiffy. Remember, you can also contact them here on Steemit via their @s

I used blocktrades this morning and it moved a goodly amount of SBD into Bitcoin in less than 10 minutes, and that's my typical experience with them. :)

Thanks for your reply @Shayne, yes they were very nice on the phone and fixed every thing. The transactions were fast!