I'm guessing it was an accident or a prank or a hack. When I told the sales woman on the phone she was a little embaressed, she laughed and then said they would have to call their web designer so they must not manage their own website or their Google Places page. It was pretty funny though.
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Users can cause grace or discomfort (more thanks than annoyance), but what they reflect in being a little serious business and that will cause users not to request their services, everything indicates that they will lose by a joke.