i once had a similar situation, i was fresh out of school and my first job was in a computer shop, it was around the time of the zx spectrum,commodore 64 and bbc model B as well as an atari and oric 1 during my time there i remember going on a course where they had an apple computer with a mouse, it was the first time i had seen a mouse and i was amazed by the innovation, anyway to get back to the story a local firm came in the shop when i was on my own, (the owners were out) and they wanted to invest in a system for their business, so as i was alone and there were other customers i suggested they come back the following morning and i could show them the systems and software that i thought would suit their business, i told them i could spend time with them then and gave them some brochures and an approximate quote for the system,printer floppy disk drive and software as well as support and they went away saying they would come back the next day, when one of the owners returned he asked how the day had gone and i told him about the potential customer that would return tomorrow and i was told that i was stupid and didnt know the first thing about sales and i should have asked them for a deposit and they said they would never return and i was made to feel so bad,when the other owner returned i got more of a sympathetic ear as i was convinced i had done the right thing by not being too pushy and offering to spend time with them to make sure they got the right system, the next day one of them returned with an envelope full of money and paid in full for everything that i had recommended and the reason he gave was that they didn't feel pressured as they had in other shops and even though i offered again to demonstrate the systems to them he declined and just said they would pick the equipment up the following week, it really made my day as i knew that i had done the right thing by treating the customer the way i would have expected to be treated myself and it bore fruit, the quiet well done from the sympathetic boss was reward enough but the silence from his business partner who had made me feel so small the day before was almost as satisfying, proof indeed that the customer is king.
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Thanks, @coindevil, for stopping by and for taking the time to share your story. You've added to the conversation here!
I think it would be great if you were to write up your story as a Steemit article. That would help reach out and educate others on the "good customer service" front, and hopefully earn you some Steem.
If you do, please stop back here and let me know?
Thanks again for your visit and very relevant comment!