Thanks, @coindevil, for stopping by and for taking the time to share your story. You've added to the conversation here!
I think it would be great if you were to write up your story as a Steemit article. That would help reach out and educate others on the "good customer service" front, and hopefully earn you some Steem.
If you do, please stop back here and let me know?
Thanks again for your visit and very relevant comment!