Chris, I notice that the TDV website has no privacy policy, which is of course a major oversight you might want to fix.
But I wonder if it's the policy of TDV to go around posting in public about your dealings with your customers. Kevin might be wise to review any contract he had with you in order to see if you were bound by any sort of confidentiality.
If you don't contractually guarantee your clients confidentiality, that's an indictment of your service right there, but something you can start fixing. If you do contractually promise confidentiality, then clearly your promises, and your word(s), are utterly worthless because you just immutably informed the whole world of your client's private dealings.
Are you a lawyer? If so, I wonder if you breached attorney-client privilege.
In any case, do you not consider it bad form to discuss your clients' business in public? Or is that standard TDV policy?
Also, Berwick was never involved, you claim? Then why does the company use his business name, The Dollar Vigilante? And why does he promote it? And why is there a skype video of him dealing with a customer complaint about it?