Funny how in management this is the first coaching method that is taught to new supervisors and managers when giving performance feedback to people.
I've always believed it was counter productive because people tend try to divert from the issue at hand and not deliver teh message or create a negative perception that whatever they do is not good enough.
I have sat on a lot of managers coaching their staff using the triangle coaching form and found themselves limiting the discussion.
I personally like using a STAR/AR method of letting the individual talk more and I listen. However we cannot sound like interrogating when using this method.
Glad you are sharing these kinds of posts.
Yes, that's right... most traditional old-style management training programs promote that style which is totally ineffective. And yes, listening to your team more than talking is the right way to do it. It makes them open up and make you know exactly what's going on with them, so when you talk, what you say is listened to and absorbed. Thanks for your valuable input @maverickinvictus